Our Services
We are more than a traditional product distributor. Image Star is a strategic growth partner to thousands of independent dealers across the United States. Our services are designed to seamlessly integrate with your operation to support your go to market efforts. We leverage our scale to help independent dealers compete and win.
Nationwide Distribution
With strategically positioned distribution centers in the Hartford and Memphis metro areas, we get product where you need it fast. We reach 80%+ of the United States with 1-2 day ground shipping, and all in-stock orders ship same day if received before 7:45 pm EST.
Blind Dropship
Leverage our distribution centers as an extension of your operation. You can dropship product directly from our inventory to your end user. Our high in-stock rate, fast transit times, and affordable shipping rates make the process seamless. We can even customize the packing slip with your company's information.
Custom Branding
Let us tailor our shipments to your brand standards. All dropships are eligible for custom packing slips with your company's information. When you buy our aftermarket supplies, we offer custom labeling to put your brand front and center. We can also stock your private brand product upon request, subject to volume minimums.
Automatic Supplies Replenishment
Fielding and fulfilling routine supply orders takes up valuable time. With our Suite Fleet Managed Print program, we monitor your end user's ink and toner levels and can automatically ship replacement cartridges before they run out.
Device Monitoring
and Reporting
Managing a fleet of printers or copiers requires data collection software and a specialist administrator to manage the software and reporting. Our Suite Fleet Managed Print program allows dealers to offload this work to Image Star. Our specialist MPS team manages DCA deployment, device monitoring, and reporting on your behalf from behind the scenes.
Field Equipment Service
Through our nationwide network of repair and maintenance providers, we can offer field service on printers and copiers anywhere in the United States.
Sales and Marketing Support
As an Image Star dealer, you are never alone. We are here to help you sell. Take advantage of our product education sessions, ready to go and customizable marketing collateral, and co-selling opportunities - all completely complimentary to our dealers.
RFP and Bid Support
Loop us in on your next major account bid. Our account executives and bid desk can support you with proposal strategy, product information, manufacturer support, and special pricing.
Custom Sourcing
Our catalogue is extensive, but if we do not have something you need, we can likely source it from our many global partners. Let us know if you require a special item or bulk quantity. We can source on demand to your specifications, subject to volume minimums.