We work as an extension of your operation.
Image Star is a growth partner to thousands of independent resellers across the United States. Our services plug into your operation and support how you go to market, so you can compete and win against much larger providers.
From your customer's request to their door, under your name.
Order
Place the order online, by phone, by email, or automatically from your ERP.
Pick and pack
We pick in-stock items the same day from Hartford or Memphis.
Ship blind
Your customer receives a box with your company's name on the packing slip.
Replenish
Suite Fleet triggers the next toner shipment before your customer runs out.
Nationwide distribution
Distribution centers in Hartford, CT, and Memphis, TN, get product where you need it fast. Ground service reaches more than 80% of the US in one to two days, and in-stock orders received by 4:30 pm local time ship the same day.
- Two distribution centers, East Coast and Mid-South
- Same-day shipping, Monday through Friday
- Bulk freight for large orders
Blind dropship
Use our distribution centers as an extension of your operation. Ship from our inventory directly to your customer, with high in-stock rates, fast transit times, and affordable shipping. We can even customize the packing slip with your company's information.
- Your company name on every packing slip
- No Image Star branding in the box
- Order online, by phone, or by automatic PO
Private branding
Make every package an expression of your company. Dropships are eligible for custom packing slips, our aftermarket supplies can carry your custom labels, and we can stock your own private-brand products, subject to volume minimums.
- Custom-labeled compatible supplies
- Stocking for your private-brand products
- Consistent branding across every shipment
Support for every part of the sale.
Automatic supplies replenishment
Fielding routine supply orders takes time. With Suite Fleet, we monitor your customers' ink and toner levels and ship replacements before they run out.
Device monitoring and reporting
Our managed print specialists handle DCA deployment, device monitoring, and reporting behind the scenes, under your name.
Technical support and SME services
Product specialists help you scope deals, configure products, and support your customers after the sale.
Sales and marketing support
You are never selling alone. Use our product training, ready-to-use and customizable collateral, and co-selling support at no cost.
RFP and bid support
Bring us in on your next major bid. Our account executives and bid desk help with proposal strategy, product information, manufacturer support, and special pricing.
Custom sourcing
If we don't stock it, we can usually source it through our global partners, on demand to your specification, subject to volume minimums.
Credit terms and monthly payment options
Our credit team helps you set up terms. Monthly payment options let you offer your customers a predictable monthly price.
Automatic purchase orders
Connect your ERP with I.S. Connect Auto-PO so orders reach us without rekeying.
Set up a wholesale account.
We sell only to resellers. Tell us about your business, and an account executive will set up your pricing, credit terms, and access to the online store.